Changes

Changes replaces ad-hoc “quick fix in prod” threads with lightweight change records your team will actually use. Capture what is changing, why, risk level, implementation window, and who approved it.

Route approvals to the right people without a heavyweight CAB process for every ticket. Link changes to assets and risks so reviewers see impact before they sign off, and retain a searchable history when someone asks who approved a deployment six months ago.

Post-implementation review and closure states keep the loop honest. You get audit-ready change evidence without maintaining a parallel spreadsheet that nobody trusts.